Thesis Title

Selected Applications of the Nash-Williams Lemma

Date of Graduation

Summer 1998

Degree

Master of Science in Mathematics

Department

Mathematics

Committee Chair

Cameron Wickham

Subject Categories

Mathematics

Abstract

The Emotional Work Requirements Scale was developed to be a job or organizational analytic tool in the study of emotional labor. A composite data set consisting of four separate samples was analyzed. A factor analysis of the scale determined five sub-scales. The sub-scales did not distinguish between jobs. The sub-scales did distinguish between organizations. Individual differences had few significant effects on the sub-scales. The sub-scales predicted burnout dimensions. Some support was given for the sub-scales relationship to performance. The scale can be useful in organizational analysis to determine organizational display rules. Further uses also exist for performance appraisal and stress assessment.

Copyright

© Matthew Arthur Brom

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