Rationalizing decision-making through computer technology: A critical appraisal
As human services become more complex and multifaceted, sound decision-making guiding the service delivery process becomes critical. Administrators and others view computer technology as a means to rationalize the decision-making process at all levels of organizational life. The Management Information System (MIS) and program evaluations are viewed as technologies particularly useful for enhancing the decision-making process through computer technology. The strengths and limitations of computer technology are discussed. Strategies for using computer technology responsibly are offered.
School of Social Work
Pardeck, John T. "Rationalizing decision-making through computer technology: A critical appraisal." Journal of health & social policy 9, no. 4 (1998): 19-29.
Journal of Health and Social Policy