Research Update: An Essential Management Tool
The article reports on the utility of benchmarking as an essential management tool for park and recreation agencies. In the park and recreation field, public agencies are under pressure to improve their service quality and effectiveness, especially when faced with budgetary pressures and uncertain economic conditions. Further, after an organization determines benchmarking partners, they must obtain agreement from the chosen benchmarking partners to participate in the study. They should schedule a meeting with potential benchmarking partners to explain the project and supply the information that the potential partners need to help decide whether they will participate in the benchmarking study. INSETS: Where Did Benchmarking Come From?;Research into Action: How to Conduct a Benchmarking Study.
Liang, Yating. “Research Update: An Essential Management Tool.” Parks & Recreation 40, no. 12 (2005): 22–29.
Parks & Recreation