Knock, knock; who's there?: Making sense of organizational entrance through humor
The entry of new members into an organization can be a time of uncertainty and creativity for both newcomers and veterans. This study explored how humor communication was used by members of a human service organization to negotiate the entry of newcomers. Humor was frequently utilized by all members to manage stress and uncertainty while making sense of job expectations, organizational culture, and organizational affiliations. Additionally, many members marked moments of identification with the organization through their ability to use and interpret humor in the organization successfully. Together, newcomers and veterans used humor to co-construct the organizational norms and expectations.
humor, organizational entrance, organizational sense making, socialization
Heiss, Sarah N., and Heather J. Carmack. "Knock, knock; who’s there? Making sense of organizational entrance through humor." Management Communication Quarterly 26, no. 1 (2012): 106-132.
Management Communication Quarterly