Computer training and individual differences: When method matters
This study examined individual preferences for three common software training methods: computer-based training (CBT), video tutorials, and instructorled classroom training. Two hundred and sixty-three licensed users of a software product were interviewed by phone and asked about their perceptions of the usefulness of the training methods. Results indicate that CBT and instructor-led classroom training are perceived to be more useful than videos and that CBT may be an effective and lower-cost substitute for classroom training for some groups of computer users. Copyright © 1998 Wiley Periodicals, Inc., A Wiley Company.
Information Technology and Cybersecurity
Harp, Candice G., Sandra C. Taylor, and John W. Satzinger. "Computer training and individual differences: When method matters." Human Resource Development Quarterly 9, no. 3 (1998): 271-283.
Human Resource Development Quarterly