An examination of organizational communication as a moderator of the relationship between job performance and job satisfaction
Organizational communication received strong support as a predictor of job satisfaction and weak support as a moderator of the job performance-job satisfaction relationship in this study. Using data collected from 302 employees at two manufacturing firms, moderated regression analyses explored the influence of organizational communication on the relationship between job performance and job satisfaction. Lateral communication was found to moderate the relationship between satisfaction with pay and performance, while accuracy of information was shown to moderate the association between satisfaction with work and performance. Communication dimensions with the greatest support as predictors were accuracy of information, desire for interaction, communication load, trust in superior, influence of superior, and satisfaction with communication. © 1997 by the Association for Business Communication.
Pettit Jr, John D., Jose R. Goris, and Bobby C. Vaught. "An examination of organizational communication as a moderator of the relationship between job performance and job satisfaction." The Journal of Business Communication (1973) 34, no. 1 (1997): 81-98.
Journal of Business Communication