Creating high performance work practices
People are not our most important resource; it is the work system that most influences competitiveness. Research shows that management tends to use a piecemeal approach, even in the most innovative approaches. Maximizing competitiveness requires that we create a system of work that helps people clearly understand "who we are" and "where we are headed.".
Denton, D. Keith. "Creating high performance work practices." Production and Inventory Management Journal 37, no. 3 (1996): 81.
Production and Inventory Management Journal