Title

Two Dimensions of Service: A Single Carrier Analysis

Document Type

Article

Publication Date

2015

Keywords

customer services quality, transportation management, total cost, transportation economics, econometrics

Recommended Citation

Johnston, Ahren. "Two dimensions of service: a single carrier analysis." The International Journal of Logistics Management 26, no. 2 (2015): 238-253.

DOI for the article

10.1108/ijlm-04-2013-0044

Department

Marketing

Share

COinS