Strategies to Foster Labor Flexibility
This empirical study identifies individual, organizational, and job factors of the range‐number element of labor flexibility. Tenure and emotional stability are found to increase a worker's flexibility. Emphases on quality, speed, and flexibility (time) also have positive influences on labor flexibility. Finally, task complexity, joint responsibility for decision making, and automation require workers to expand their skill repertoire and therefore enhance their flexibility. This study focuses on a sound measurement of labor flexibility and proposes strategies to cultivate this capability.
labour, skills flexibility, competitive stragety, operations management
DOI for the article
Management and Information Technology