Corporate intranets place information on the dashboard: Big-picture feedback puts HR in the driving seat
Purpose: Discusses how to use an intranet to gain a true picture about what is going on in an organization.
Design/methodology/approach: Details the rise of internet technology, examines its applications in human-resource management and considers practical examples from Hewlett-Packard, Claremont Technology, Xantera Parks and Resorts, KeyCorp, Sandia National Labs, Cisco Systems, JC Penney, TeamScape, Middlesex Health System and MindSpring Enterprises.
Findings: Describes how intranets can be used to continually provide real-time feedback on what is going on with an individual's or group's performance and make it possible to give feedback in a matter of minutes, not weeks.
Practical implications: Explains how intranets can be used to improve the overall management process and to facilitate collaboration among widely dispersed work groups.
Social implications: Describes a tool which, by improving the performance of individuals and organizations, can ultimately benefit society as a whole.
Originality/value: Gives numerous case examples of the successful use of intranet technology in organizations.
Company performance, Human resource management, Intranets, Performance, Performance management
Denton, D. Keith. "Corporate intranets place information on the dashboard." Human Resource Management International Digest (2012).
Human Resource Management International Digest