High performance work systems: The sum really is greater than its parts
Purpose: This article seeks to highlight the importance of creating a systematic approach to work measurement and performance improvements. It is not the people or innovative practices that are most critical to success but rather how they are connected.
Design/methodology/approach: The paper looks at some of the components of high performance work systems and examples of organizations that are employing a systematic approach to performance improvement.
Practical implications: The paper shows why consistency is more important than the tool or innovative practice one employs. If one wants long-term performance improvements one must connect all the dots. One must make sure there is a consistent theme or thread that draws all the pieces together. Employing innovative work practices will not succeed unless one ‘bundles’ one's work practices together under a cohesive theme.
Originality/value: Everyone knows one has to approach problems systematically to be consistently successful. This article cites research and practical examples of how one can improve organizational performance by bundling innovative practices. The whole is greater than the parts.
Business improvement, Human resources management, Knowledge sharing, Performance management systems, Performance measures
Denton, Keith. "High performance work systems: the sum really is greater than its parts." Measuring Business Excellence (2006).
Measuring Business Excellence