Computer efficacy: Determinants, consequences, and malleability
This paper presents a model of the determinants and consequences of computer efficacy with particular attention devoted to the mediating processes through which users form efficacy judgements, including their analysis of task requirements, assessments of situational and personal resources/constraints, and attributional analysis of experience. Of particular interest to this paper are the attributional processes affecting computer efficacy. Recommendations for computer and attributional training are advanced. © 2000 Elsevier Science Inc.
Gardner III, William L., and Elizabeth J. Rozell. "Computer-Efficacy: Determinants, Consequences, and Malleability." The Journal of High Technology Management Research 11, no. 1 (2000): 109-136.
Journal of High Technology Management Research