Quality Work, Quality Control in Technical Services
Quality in library technical services is explored in light of changes produced by automation. Highlights include a definition of quality; new opportunities and shifting priorities; cataloging (fullness of records, heading consistency, accountability, local standards, automated checking); need for new skills (management, staff); and boons of automation (error detection, authority control)
cataloging, library administration, library automation, library cooperation, library networks, library personnel, library standards, library technical processes, online systems, quality control, technological advancement
Horny, Karen L. "Quality Work, Quality Control in Technical Services." Journal of Academic Librarianship 11, no. 4 (1985): 206-10.