Superior-Subordinate Relationships: Communication Style, Leader-Member Exchange Status, and Communication Satisfaction
Date of Graduation
Master of Arts in Communication
This study sought to determine if subordinates' and superiors' communication style orientation similarity contributed to subordinates' Leader-Member Exchange (LMX) status and communicatiaon satisfaction. Twenty-three superiors and 93 subordinates completed a survey; subordinates' and superiors' style orientations, and subordinates' LMX status and communication satisfaction were assessed. The importance of perceived and true relational-orientation similarity between subordinates and superiors was prevalent. Relational-orientation similarity contributed to subordinates' LMC status and communication satisfaction. Training may help ensure subordinates share at least partial style similarity with their superiors. Subordinates' communication satisfaction appears to display a curvilinear relationship with tenure, with most urgent intervention apparently needed by subordinates with 6 to 10 years' tenure.
© Catherine Anne Novacek
Novacek, Catherine Anne, "Superior-Subordinate Relationships: Communication Style, Leader-Member Exchange Status, and Communication Satisfaction" (1996). MSU Graduate Theses. 1019.