A Study Of Recruitment Competency Indicators For Potential Hospitality Employees


Hospitality educators strive to assist their students with career placement. Often students with the skills and attributes to succeed in the industry are not offered jobs during career fairs. In an effort to understand why some capable students are not selected by recruiters a pilot study was conducted This survey asked corporate recruiters to identify which key indicators they use to establish whether a prospective employee has the necessary competencies to be hired by their companies. The findings imply that resumes are used infrequently during career fairs as an indicator of skills. Also, first impressions are relied upon heavily to determine a candidate's competencies. This pilot research provides information which should be discussed by hospitality educators as they develop course and program curriculum for career development. Suggestions are given to increase student's opportunities for business and professional interactions. [ABSTRACT FROM AUTHOR] Copyright of Consortium Journal of Hospitality & Tourism is the property of HBCU Consortium and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


Hospitality Leadership

Document Type



competencies, Hospitality, recruitment, resumes, skills

Publication Date


Journal Title

Consortium Journal of Hospitality & Tourism