Title
Characteristics of Resilient Hospice Workers From Their Administrators’ Perspectives: A Qualitative Study
Abstract
This study explores hospice administrators’ perceptions of the characteristics of resilient hospice workers. This qualitative phenomenological study included ten participants from five hospice organizations in rural and urban Southwest Missouri communities. All participants were current hospice administrators. Administrators identified six characteristics of resilient hospice workers. These characteristics included (a) relationship building with clients, (b) having a supportive team, (c) ongoing education, (d) positivity, (e) strong boundaries, and (f) the importance of spirituality. Authors suggest identifying and encouraging these characteristics in hospice workers may lead to less employee turnover, healthier employees, and a better work environment.
Department(s)
School of Social Work
Document Type
Article
DOI
https://doi.org/10.1177/10541373211017279
Keywords
hospice, qualitative research, resiliency
Publication Date
1-1-2021
Recommended Citation
Havlin, Tiffany, and Amanda Keys. "Characteristics of Resilient Hospice Workers From Their Administrators’ Perspectives: A Qualitative Study." Illness, Crisis & Loss (2021): 10541373211017279.
Journal Title
Illness Crisis and Loss
