Title

Group selection of service efforts and accomplishments indicators for colleges

Abstract

In this study, a set of key Service Efforts and Accomplishments (SEA) indicators was determined for higher-education external reports. Personal interviews were conducted with presidents and administrators from 28 colleges to determine their preferences for and the usefulness of performance indicators. Participants’ perceptions were analyzed using the analytic hierarchy process. In addition to determining indicators, the study discovered an unexpectedly high correlation between the key indicators selected by private and public institutions. © 1995, Taylor & Francis Group, LLC. All rights reserved.

Department(s)

Economics

Document Type

Article

DOI

https://doi.org/10.1080/01900699508525012

Publication Date

1-1-1995

Journal Title

International Journal of Public Administration

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