Title

Corporate intranets place information on the dashboard: Big-picture feedback puts HR in the driving seat

Abstract

Purpose: Discusses how to use an intranet to gain a true picture about what is going on in an organization.

Design/methodology/approach: Details the rise of internet technology, examines its applications in human-resource management and considers practical examples from Hewlett-Packard, Claremont Technology, Xantera Parks and Resorts, KeyCorp, Sandia National Labs, Cisco Systems, JC Penney, TeamScape, Middlesex Health System and MindSpring Enterprises.

Findings: Describes how intranets can be used to continually provide real-time feedback on what is going on with an individual's or group's performance and make it possible to give feedback in a matter of minutes, not weeks.

Practical implications: Explains how intranets can be used to improve the overall management process and to facilitate collaboration among widely dispersed work groups.

Social implications: Describes a tool which, by improving the performance of individuals and organizations, can ultimately benefit society as a whole.

Originality/value: Gives numerous case examples of the successful use of intranet technology in organizations.

Department(s)

Management

Document Type

Article

DOI

https://doi.org/10.1108/09670731211233348

Keywords

Company performance, Human resource management, Intranets, Performance, Performance management

Publication Date

6-1-2012

Journal Title

Human Resource Management International Digest

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