Title

Computer-related success and failure: A longitudinal field study of the factors influencing computer-related performance

Abstract

This study used a path analysis of longitudinal data collected from 75 manufacturing employees participating in a computer training course, to test a model of the intrapersonal processes impacting computer-related performance. Gender, computer experience, and attributional style were found to be predictive of computer attitudes, which were in turn related to computer efficacy, task-specific performance expectations, and post-performance anxiety. Computer training was effective in raising user efficacy levels and improving computer performance. In addition, post-training efficacy was predictive of subsequent computer performance. Finally, performance outcomes and future performance expectations were predictive of users' affective reactions. © 1999 Elsevier Science Ltd. All rights reserved.

Department(s)

Management

Document Type

Article

DOI

https://doi.org/10.1016/S0747-5632(98)00030-2

Keywords

Attributional style, Computer training, Computer-related performance

Publication Date

1-1-1999

Journal Title

Computers in Human Behavior

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