Hospitality professionals’ perceptions of veterans’ potential in the hospitality industry
Abstract
The purpose of this study was to explore hospitality industry professionals’ perceptions of military veterans. To achieve this goal the authors performed fourteen interviews with individuals whose responsibilities included hiring decisions. The results revealed that hospitality professionals perceive veterans as possessing many of the characteristics they want to see in a candidate. In addition, the results show that veterans have the potential to hold different positions in operations either in the back of the house or front of the house. Furthermore, participants highlighted that they can envision veterans excelling in leadership roles in the hospitality industry.
Department(s)
School of Hospitality and Agricultural Leadership
Document Type
Article
DOI
10.1080/15332845.2022.2064173
Keywords
hospitality, human resources, person-organization fit theory, qualitative, recruiting, Veterans
Publication Date
1-1-2022
Recommended Citation
Cobos, Liza M. and Ingram, William M., "Hospitality professionals’ perceptions of veterans’ potential in the hospitality industry" (2022). Faculty Scholarship. 815.
https://bearworks.missouristate.edu/articles00/815
Journal Title
Journal of Human Resources in Hospitality and Tourism
