Date of Graduation
Fall 2025
Degree
Master of Science in Behavior Analysis & Therapy
Department
Mental Health & Behavioral Science
Committee Chair
Michael Clayton
Abstract
Pay for Time systems are a popular approach for compensating employees for their time and effort. There has been research on the implementation of different types of systems to increase motivation in employees. One such system is Pay for Performance, which posits that employees earn wages based on individual performance and may also have the opportunity for increased wages or bonuses for exceeding expectations. The present study was designed to analyze previously collected data gathered over several years' time by a clinic Director implementing a Pay for Performance, or PfP, package with employees. Performance feedback, goal setting, and incentives were used to increase the number of billable hours of fifteen clinical staff at a human service agency in the Midwest. Results indicate that the intervention package was successful, and billable hours were increased at each phase of the intervention.
Keywords
pay-for-performance, feedback, goal setting, performance management
Subject Categories
Organization Development
Copyright
© Camilla Molica
Recommended Citation
Molica, Camilla, "Pay for Performance to Increase Reported Billable Hours in a Human Services Agency: An Analysis of Archival Data" (2025). Graduate Theses/Dissertations. 4106.
https://bearworks.missouristate.edu/theses/4106
