Title

Computer training and individual differences: When method matters

Abstract

This study examined individual preferences for three common software training methods: computer-based training (CBT), video tutorials, and instructorled classroom training. Two hundred and sixty-three licensed users of a software product were interviewed by phone and asked about their perceptions of the usefulness of the training methods. Results indicate that CBT and instructor-led classroom training are perceived to be more useful than videos and that CBT may be an effective and lower-cost substitute for classroom training for some groups of computer users. Copyright © 1998 Wiley Periodicals, Inc., A Wiley Company.

Department(s)

Information Technology and Cybersecurity

Document Type

Article

DOI

https://doi.org/10.1002/hrdq.3920090306

Publication Date

1-1-1998

Journal Title

Human Resource Development Quarterly

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