The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions?

Authors

• Mollie T. Adams, Missouri State UniversityFollow
• Brant E. Christensen, Missouri State University
• Kimberly S. Church, Missouri State UniversityFollow
• Aaron S. Nelson, Missouri State University
• Julia K. Ravenscraft, Missouri State UniversityFollow
• Brett A. Rixom, Missouri State University
• Gregory Tapis, Missouri State UniversityFollow
• Kerri Tassin, Missouri State UniversityFollow
• Samantha Taylor, Missouri State University
• Mary Teal, Missouri State University
• David A. Wood, BYU Marriott School of Business
• Muskan P. Achhpilia, Faculteit der Managementwetenschappen
• Sanaz Aghazadeh, E. J. Ourso College of Business
• Kazeem Akinyele, University of Wisconsin Oshkosh
• Mfon Akpan, Methodist University

Abstract

ChatGPT, a language-learning model chatbot, has garnered considerable attention for its ability to respond to users’ questions. Using data from 14 countries and 186 institutions, we compare ChatGPT and student performance for 28,085 questions from accounting assessments and textbook test banks. As of January 2023, ChatGPT provides correct answers for 56.5 percent of questions and partially correct answers for an additional 9.4 percent of questions. When considering point values for questions, students significantly outperform ChatGPT with a 76.7 percent average on assessments compared to 47.5 percent for ChatGPT if no partial credit is awarded and 56.5percent if partial credit is awarded. Still, ChatGPT performs better than the student average for 15.8 percent of assessments when we include partial credit. We provide evidence of how ChatGPT performs on different question types, accounting topics, class levels, open/closed assessments, and test bank questions. We also discuss implications for accounting education and research.

Department(s)

Pendleton Family School of Accountancy

Document Type

Article

DOI

10.2308/ISSUES-2023-013

Keywords

accounting education, artificial intelligence, assessment, chat bots, crowdsourcing, GPT-3

Publication Date

11-1-2023

Recommended Citation

Adams, Mollie T.; Christensen, Brant E.; Church, Kimberly S.; Nelson, Aaron S.; Ravenscraft, Julia K.; Rixom, Brett A.; Tapis, Gregory; Tassin, Kerri; Taylor, Samantha; Teal, Mary; Wood, David A.; Achhpilia, Muskan P.; Aghazadeh, Sanaz; Akinyele, Kazeem; and Akpan, Mfon, "The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions?" (2023). Faculty Scholarship. 532.
https://bearworks.missouristate.edu/articles00/532

Journal Title

Issues in Accounting Education